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- About Us
  At Blacktower, we focus on achieving and maintaining a thorough understanding of your financial needs and aspirations. We believe passionately that the best wealth management service is provided through personal, face-to-face advice.
- About Us
- Message from the Chairman
  We become a part of the expatriate community, residing and socialising – through this process we gain a full and clear understanding of what is required to live and/or retire abroad.
  
  John Westwood, Group Chairman
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  At Blacktower, we focus on achieving and maintaining a thorough understanding of your financial needs and aspirations. We believe passionately that the best wealth management service is provided through personal, face-to-face advice.
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Complaints Procedure

In order to improve our services, we carefully analyse and process every complaint that we receive. We operate a formal complaints handling procedure. A client’s complaint will be acknowledged promptly.

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Important Information

Please click on the documents below to view or download the Complaints Procedures.

BFMCL Complaints Policy

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BIAAL Complaints Policy

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Complaints Procedure

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BFMCL Complaints Policy

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